by BBC News Online's James Arnold
To the average person, bamboozled by talk of current-account
deficits, exchange rates and bond yields, consumer confidence seems
the sort of economics anyone can grasp.
Yet few indicators are as potentially deceptive - or as
economically crucial.

Consumer behaviour is like an oil tanker: it can take a very
long time to turn around

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Peter Lunt, University College London
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Over the next few days, number-crunchers in the US, Britain and
around the world will release the first statistical measurements of
how consumer confidence has changed since the US attacks of 11
September.
Almost everywhere, these figures are expected to show a
catastrophic-seeming plunge in sentiment.
But just how catastrophic is the collapse in confidence, and how
much real effect does it have on our economic fortunes?
Shopping: Your patriotic duty
Consumer spending is certainly the foundation of many economies.
The long boom of the mid to late 1990s was built on buoyant
spending - especially in the US and UK, where service industries
have long replaced manufacturing as the main economic motor.
The best way to support the economy
|
Similarly, the predicted slump in consumer spending is seen as the
main threat now, as the US attacks crunched into an
already-vulnerable global economy.
Policy-makers, especially in the US, have queued up to urge
consumers to get back to the shops.
This vital economic role has pushed the various indicators of
consumer confidence into a leading position among investors' numbers
to watch.
In the US, every blip and dip of the University of Michigan's
monthly consumer survey - the next release of which is due out on
Friday - is chewed over obsessively by market pundits.
Lies, damned lies and statistics
But just how important are these confidence numbers?
Although no one questions the statistical rigour of the Michigan
survey, or of its equivalents elsewhere in the world, experts
counsel caution when jumping to economic conclusions.
First, consumer confidence is what economists call a lagging,
rather than leading indicator.
"Consumer behaviour is like an oil tanker: it can take a very
long time to turn around," says Peter Lunt, a senior lecturer in
economic psychology at University College London.
That is partly because consumers do not necessarily have the full
range of economic information, either out of ignorance or because
they are sceptical of what they hear from the media.
And the confidence lag is also a function of the fact that
consumers cannot turn their economic habits around overnight.
Most consumers ramp up their debt during a boom period, for
example, and are rarely nimble enough to pay it off quickly when the
climate takes a turn for the worse.
Things change
And the role of consumer confidence may also have changed since
it first started to be calculated in the 1950s.
Shopping was very different then
|
Then, the key psychological element in confidence was stability,
especially in employment and welfare provision.
Now, Mr Lunt says many younger consumers are happy to have a
little instability, because it offers possibilities as well as
drawbacks.
An unstable labour market, for example, may mean people fear
being sacked, but it also offers the chance for profitable
job-hopping.
This increase in "risk-seeking" behaviour, economists say, means
that unconfident consumers are not necessarily unhappy ones.
And while people may well be better-informed these days about
general economic issues, they are also generally less concerned
about society as a whole.
"As the old collective notions give way to more nuanced,
individual thinking, the whole issue of confidence is much harder to
predict," says Mr Lunt.
Strange times
Yet another unguessable variable is the fact that the present
situation is highly out of the ordinary.

A drop in consumer confidence almost never causes a simple
drop in consumer spending

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Gerrit Antonides, Erasmus University
|
No one, sadly, has done any analysis on how consumer sentiment tends
to react to one-off tragic shocks.
Anecdotal evidence, however, suggests that a blast of bad news -
the death of Princess Diana in the UK, for example, or the
assassination of US president John F Kennedy - has a marked effect
on spending.
In one of the few consumer surveys to have been completed since
the attacks, the Consumer Board, a US analysis firm, found that a
surprisingly small 10% of Americans were planning to cut back on
spending.
"While nearly 90% of consumers say they will not cut back on
their buying plans, it's important to note that this figure is very
likely to fall as widespread layoffs begin to materialize," says
Lynn Franco, director of the Conference Board's Consumer Research
Center.
Bounce back soon
But strip out the existing troubles of the global economy, and
the emotional effects of the attacks will not last - at least in
markets some distance from the scene of the attacks.
"The effect [of the US attacks] on consumer spending can only be
temporary," says Gerrit Antonides, professor of economic psychology
at Erasmus University in Rotterdam.
That is mainly, of course, because the post-event dip in
sentiment is in many cases irrational, albeit understandable.
As even New York gets back to work, and the media coverage eases,
daily economic realities eventually exert themselves again.
Back to the recession
None of this avoids the fact that the world economy was pretty
much heading towards recession before the attacks, so consumer
confidence could have been expected to take a tumble in any case.
The September report from Michigan University, calculated ahead of
the attacks, showed that confidence had fallen to its lowest point
in nearly a decade, mirroring falls during the recessions of the
early 1990s and late 1970s.
But if consumers do become more gloomy, the results may not be
entirely predictable.
"A drop in consumer confidence almost never causes a simple drop
in consumer spending," says Mr Antonides.
Spending differently, not less
What it does produce, says Mr Antonides, is a fall in spending on
durables; consumers put off upgrading their car, or buying a new
washing machine.
Buying a new car may no longer seem so tempting
|
At the same time, they do not take on heavy levels of credit, and at
least start to think about ramping up their savings.
Other goods benefit, notably "comfort products" - everything from
chocolate and alcohol all the way through to books and home
furnishings.
Overall, the amount of money passing through cash tills may not
change that much - a fact that makes the wholesale sell-off of
consumer-oriented shares seem something of an over-reaction.
Indeed, a little judicious spending, psychologists reckon, can be
a great comfort to consumers at a time of stress.
Retail therapy may not just be good for the economy, it could be
good for you too.