The theft of electric service is an issue that plagues utilities across the nation and abroad. Besides the fact that energy theft is a crime, it also creates an undue burden for ratepayers, to whom the cost associated directly with stolen energy and associated revenue protection programs is often passed. Nationally, it is estimated that as much as $6 billion per year is lost by utilities through theft.

This two day EUCI Energy Theft course will offer comprehensive, yet palatable information and techniques on recognizing, investigating and recovering these types of losses in electrical systems. This course will consist of several hands-on meter exercises and direct experience case studies. Attendees will learn how to:

Recognize the types of non-technical losses
Determine signs of theft
Establish a program
Conduct an investigation
Gather control evidence
Calculate and collect lost revenue
Document and write energy theft reports
Provide testimony in litigation and regulatory hearings
Who Should Attend

Comptrollers
Revenue Recovery Investigators & Supervisors
Meter Test & Meter Reading Employees and Supervisors
Customer Service Supervisors
Any utility employee whose responsibilities include litigation of lost revenue cases and protecting company revenues
Regulators
Cost of Service and Rate Design Staff