FP&L says Tuesday's outage caused by 'human error'



Boston (Platts)--29Feb2008

Florida Power & Light on Friday said the preliminary findings of its
investigation into the cause of Tuesday's outage "indicate that human error
was the primary factor immediately responsible for the event," which knocked
out power to 584,000 FP&L customers and more than 200,000 customers of other
Florida utilities.

In a statement, the utility said a "field engineer was diagnosing a
switch that had malfunctioned at FP&L's Flagami substation in west Miami," and
disabled two levels of relay protection without protection. "This was done
contrary to FP&L's standard procedures and established practices," the company
said, adding that "[s]tandard procedures do not permit the simultaneous
removal of both levels of protection."

FP&L said that during the diagnostic process, a fault occurred and,
because both levels of relay protection had been removed, an outage followed
that affecting 26 transmission lines and 38 substations. The relays are
designed to limit the extent of a fault on the system.

FP&L President Armando Olivera said that "while in this instance we
failed to perform to our expected standards in regard to reliability, safety
was never an issue and the safeguards built into our system worked as
intended. Because of this, and the experience, training and practice drills of
our work force, we were able to restore power to our customers quickly."

"These preliminary findings address the most pressing questions that have
been posed. We are committed to completing a full and thorough investigation,
to cooperating fully with the appropriate regulatory agencies and to sharing
our findings publicly when the investigation is completed, Olivera said. "We
will address any issues that are identified in order to prevent a recurrence."