Creating Not Just Green, But Great Jobs
Anne Claire Broughton
Fast growing small- to medium-sized private enterprises are a key
driver of clean-tech job creation in the U.S. and beyond. SJF Institute,
along with our affiliated venture capital fund SJF Ventures, has
assisted and invested in many such sustainable companies over the past
11 years. We have spent a lot of time thinking about exactly what
a good job is in the green economy. How do you fully engage every
single employee at a firm in order to maximize both company and employee
success? Employee engagement is one of the fields in which we’ve
developed expertise, allowing us to help green entrepreneurs gain a
competitive advantage by building strong, engaged teams working in
concert for company success.
Green Jobs Award
To further this cause we developed the first ever Green Jobs Award along
with Green For All in order to ensure that “green jobs” are understood
to be more than a minimum wage job at a solar firm. Our aim is to
celebrate and hold up as a model private companies that are creating
green jobs for diverse populations – jobs that provide good
compensation, benefits, and wealth building opportunities, along with
training and the ability to advance, and community involvement.
Last night, November 16th, SJF Institute and Green For All recognized
the first ten recipients of
the Green Jobs Award: Alvarado Street Bakery, Bioengineering Group,
CLEAResult, E Light Wind and Solar, Inc., FLS Energy, Melink
Corporation, OPOWER, Petra Solar, Sellars Absorbent Materials, and
Southern Energy Management.
These firms hail from all over the U.S. and represent diverse
industries, from renewable energy and energy efficiency to consumer
products and engineering. Together they employ more than 1,300 people
and their aggregate revenue exceeds $150 million. You can learn more
about these winning companies and their green jobs strategies at
www.greenjobsaward.org.
Employees Matter
In addition, SJF Institute is about to release a major report,
Employees Matter: Maximizing Company Value Through Workforce Engagement,
in which we profile 24 mostly small- to medium-sized private companies
that can directly correlate their high-road human resources practices
and broadly shared employee ownership with increased business
performance and ability to weather economic downturns. Nine of these are
clean-tech companies: three solar-power companies (including Green Jobs
Award winner Southern Energy Management), two green builders, two
recycling firms, and two sustainable consumer product companies.
Profiled companies range from 50 to 3,500 employees and have average
revenues of $35 million. Seven are venture backed.
We use these company profiles to frame and illustrate ten best practices
for engaging employees at all levels for increased business success.
We asked them questions about their hiring practices, turnover, company
culture, training, compensation, and communication. Here are some of the
results:
All of the companies we profiled have low employee turnover, a
significant costs savings (replacing one employee costs anywhere from
50% to 200% of that employee’s annual salary, according to the Society
of Human Resources Management). They all have very high customer
satisfaction rates and strong year-to-year customer retention. And
ten of them describe ways that employee engagement practices directly
helped them survive and sometimes even thrive during the recession.
So what are the elements of a highly engaged workforce that you can
implement at your company? The first one is high-involvement hiring.
Companies we profile in the report stress the need to carefully choose
employees with the right skills and a long term fit with the company’s
culture. In fact, culture fit was often ranked above specific skills
that an employee could learn later. Namaste Solar of Boulder, CO, for
example, encourages all employees to purchase restricted stock in the
company. Because employees are owners, the firm hires very carefully for
long-term culture fit and has only lost three of their 70 employees in
the past five years.
Some of the other elements include extensive training, promotion from
within, clear and consistent communication of core company values,
sharing critical company success metrics broadly and aligning rewards
with reaching those metrics, some degree of democratic decision making,
celebrating success, and, where possible, sharing company equity
broadly. Not surprisingly, last night’s Green Jobs Award winners
practice many of these employee engagement strategies.
The full Employees Matter report will be released at the end of
the year. Send an email to
info@sjfinstitute.org to be added to the report mailing list.
***
Anne Claire Broughton is Co-Founder and Senior Director of
SJF Institute, a nonprofit
that connects, inspires, and accelerates sustainable entrepreneurs and
the fields that support them. SJF Institute is affiliated with positive
impact investor SJF Ventures.
Broughton’s blog is
www.engageemployees.org.
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