Microsoft Corp. said on Wednesday it will begin warning
users of its Outlook.com email service when the company
suspects that a government has been trying to hack into
their accounts.
Microsoft told Reuters about the plan in a statement. It
comes nine days after Reuters asked the company why it had
decided not tell victims of a hacking campaign, discovered
in 2011, that had targeted international leaders of China's
Tibetan and Uighur minorities in particular.
According to two former employees of Microsoft, the
company's own experts had concluded several years ago that
Chinese authorities had been behind the campaign but the
company did not pass on that information to users of its
Hotmail service, which is now called Outlook.com.
In its statement, Microsoft said neither it nor the U.S.
government could pinpoint the sources of the hacking attacks
and that they didn't come from a single country.
The policy change at the world's largest software company
follows similar moves since October by Internet giants
Facebook Inc., Twitter Inc. and most recently Yahoo Inc.
Google Inc. pioneered the practice in 2012 and said
it now alerts tens of thousands of users every few
months.
For two years, Microsoft has offered alerts about
potential security breaches without specifying the
likely suspect.
In the statement, Microsoft said: "As the threat
landscape has evolved our approach has too, and we'll
now go beyond notification and guidance to specify if we
reasonably believe the attacker is 'state-sponsored'."
Microsoft declined to say what role, if any, the
Hotmail hacking campaign played in its policy change.
The Hotmail attacks had also targeted diplomats,
media workers, human rights lawyers, and others in
sensitive positions inside China, according to the
former employees.
Microsoft had told the targets to reset their
passwords but did not tell them that they had been
hacked. Five victims interviewed by Reuters said they
had not taken the password request as an indication of
hacking.
Online free-speech activists and security experts
have long called for more direct warnings, saying that
they prompt behavioral changes from email users.
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